Shop with Confidence!

Welcome to Fleur-de-coin.com Buyer Protection programme.

We want you to shop with confidence and to this end we provide several guarantees that ensure you will receive your items on time and as described. Our policies are based on the following 4 major principles:

Payment Security	We do not store any financial information, such as credit cards and bank account details, on our servers. Credit card payments are processed by PayPal and all of your information is protected by SSL, with an encryption key length of 168 bits (the highest level commercially available). We do not see, record or store any of your sensitive financial data.
Insured Shipping	Fleur-de-coin.com will ship your order anywhere and your order is fully insured (100% protection). Please, do not accept an opened or damaged package as this will void the insurance. In case a package is lost we will reship the order or refund your payment. Unfortunately, tracking the package through the postal authorities can take several weeks or months; the process is time-consuming but necessary.
Easy Replacement	If, for any reason, you are not satisfied with the items you received, you can contact Fleur-de-coin.com and arrange for the return of your order; no questions asked! Please check our dedicated Return Policy webpage for detailed information on this topic.
Buy with Confidence	Should a package get lost or damaged, you will be given the chance to receive a full or partial refund for your payment or we will reship the items at no additional charge. PayPal also offers $0 Liability for Unauthorized Purchases and refunds for incorrect orders or items that never arrive.