Welcome to Fleur-de-coin.com Buyer Protection programme.
We want you to shop with confidence and to this end we provide several guarantees
that ensure you will receive your items on time and as described. Our policies are based on the following 4 major principles:
| Payment Security |
We do not store any financial information, such as credit cards and bank account details, on our servers. Credit
card payments are processed by PayPal and all of your information is protected
by SSL, with an encryption key length of 168 bits (the highest level commercially available). We do not see, record or
store any of your sensitive financial data.
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| Insured Shipping |
Fleur-de-coin.com will ship your order anywhere and your order is fully insured (100% protection).
Please, do not accept an opened or damaged package as this will void the insurance.
In case a package is lost we will reship the order or refund your payment. Unfortunately, tracking
the package through the postal authorities can take several weeks or months; the process is time-consuming but
necessary.
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| Easy Replacement |
If, for any reason, you are not satisfied with the items you received, you can
contact Fleur-de-coin.com and arrange for the return of your order; no questions asked!
Please check our dedicated Return Policy webpage for detailed information on this topic. |
| Buy with Confidence |
Should a package get lost or damaged, you will be given the chance to receive a full or partial refund for your payment
or we will reship the items at no additional charge. PayPal also offers
$0 Liability for
Unauthorized Purchases and refunds for incorrect orders or items that never arrive.
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