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We appreciate your feedback and we review all our emails within 24 hours. We have already carefully considered and implemented 11 suggestions from our users and customers. A random suggestion is displayed below:

Track & Trace

Show the registration ID of your order uses insured shipping without exceptions. Although every single package is insured and has a registration ID, the number was kept private and customers had not way of tracking their orders online.

After receiving several complaints, we decided to change this policy and now every customer can use the regsitration id of his order (which is available at the Order Status page of his account) to track his order.

We are waiting for your own input in order to improve our services.